"The apartment itself was excellent: very clean, spacious, and well laid out. The kitchen was well equipped for basic meals, with essentials like washing-up liquid, sponge, cloth, tea towel, plus tea, coffee, salt, and pepper provided.
Unfortunately, the customer service did not match the quality of the accommodation. We arrived mid-afternoon to find reception unattended and never found staff there despite returning several times before it closed at 8pm. There were people in the staff area, but...