"The staff are very friendly and the room was lovely "

"First time at this hotel and we’ll definitely be back. Everything was perfect, staff were so friendly and efficient the place was spotless "

"Very pleasant stay! Easy, free parking directed by a concierge Easy check in, arrived early and our room was ready for us. Room was spotless and very well maintained, had everything we needed and a lovely view of the castle. All staff very pleasant and helpful when needed including the bar staff in the Redwood bar which was a lovely peaceful experience with a a great selection of whisky to just relax at the end of the night. Convenient location, just a short walk from the main part of the...

"Very clean and comfortable room as always at this hotel which I use at least once a month. Staff are also always helpful and try their best to meet my requests. "

"Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx"

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Very clean and excellent service, however the breakfast needs improvement. They should add a little protein instead of cans all through. "

"As expected"