Find all hotels by Independent in Silvana, WA

"Staff needs to be more customer friendly, and greet customers with a positive attitude. We know this isn’t a Hilton or Marriott but please try to be more friendly with your customers. The hotel itself is nice and we’ve stayed at this Burlington location 4-5 times. Would like to come back. "

"Area is good, but staff doesn’t respond right away. When one is calling the property, they aren’t prompt to answer nor by email."

"Nothing like the pictures!"

"The hotel was well located and all the employees were very friendly and helpful. Rooms were kept clean and service was daily. There is no complimentary breakfast here and the breakfast menu was limited though the food was good , though expectedly pricey. My only real complaint was that the bedding was a little thin and the pillows were too soft for my liking. I would stay here again if the opportunity presented itself."

"Staff (Carmen) was wonderful at check in for us. Staff in the morning were friendly and helpful. Was pleasantly surprised when we walked into our room. Bed was comfy. Room was clean! Only thing was the porch light was so bright it leaked into the room even after closing the curtains (from the side of the curtains) "

"Check in went well,arrived at 2:15, check in is at 3. The room was great. Bed comfortable. In a great location. Walkable area. I didn't utilize the free breakfast. Will stay again."

"I was pleasantly surprised how much this property has improved. I had a short stay, but i havent had a full pressured hot shower like that in years,. the bed was equally amazing. Thank you for making a stressful week and day so much better. I had a wonderful nights sleep. and i will be back for sure <3"

"Pool Is very small"

"The room was clean and ready for us. The day staff was very friendly and helpful. The night staff was a different experience. The parking was secure as we parked under the building , I feel most people did not know that was available. The breakfast was very good, the hot items were hot and very good and many choices! I would stay here again!"