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"室内露天風呂の給湯が壊れている。 ボタンを押しても1分もお湯が出ないので、溜まるまで付きっきりでした。"

"Excellent!"

"温泉の湯が非常に良かった。 広い風呂場も混んでることを感じさせないゆったりした空間で終始気持ちよく入浴できた。また、風呂上がりに備え付けのマッサージチェアを利用したが高機能なチェアで満足だった。"

"I was so glad that i booked this hotel. The location is so convenient. We were able to walk from Minakami station the hotel in 15 mins. They offer drop off at Jomo-Kogen station on the check out day. The front desk ladies are super nice and friendly. They did their best help me, answered my questions. Specially Urada (not sure if i spell it correctly)- She looks like a non-Japanese. She always smile when she see us and tried all her best to answer all my questions about food to skin cares. I...

"館内新しくとても綺麗でした。入口の回廊が素敵です。"

"清潔な部屋、親戚丁寧なスタッフの対応、温泉もゆっくり入れて、食事がとても美味しいくて大満足でした。"

"It's a small lovely hotel. The staffs are nice but they dont speak much English. If you need pick up at train station, call them ahead. They dont answer emails or dont often check messages thru 3rd party. We booked thru Expedia, sent multiple messages, waited for 2 months, no responded. Luckily my cousin was in Tokyo for 3 months of work and she called the hotel for me. Many thanks to the driver. He waited for us at train station very late at night. The food was very good. The room are very...

"双子の孫に気遣いされたおもてなしをありがとうございました。畳の個室での食事、周りに気を使う必要なく、楽しく過ごすことができました。清潔感もあり、とても良かったです"

"Friendly service "

"静かで部屋も広く　ご飯は朝食を頂きましたが 美味しかったです デザートがもう少しあると良いなと思いました 又行きたいなと思いましたが観光場所には少し遠く感じました "

"Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use."

"綺麗で、温泉も良かった。"

"It is an older building without elevator. It has a small onsen that only 4 people are allowed to use at the same time. Different onsen for male and female I have no problem using the onsen. The room has toilet and wash basin but no shower. Light breakfast is included. The Ryokan is located right in town. Just a short walk to the Yubatake. The staff are friendly and helpful. Overall, it is a decent place to stay overnight. "

"Room was comfortable. Location was great. "