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"It's ok for a budget hotel. AC works, cold breakfast only, great shower pressure! key cards demagnetise and need to be reset every now and then. Had to reset room cards twice and was never asked to confirm my identity, could have said any room number. Staff is nice and polite though, just needs more due diligence. Room naturally are small with a tiiiiiiiny restroom. Shower cabin opens into the room, so if you are staying with a kid or teenager, showering descreetly requires some towel logistics. No power outlet next to beds, kind of ineffecient when you need to charge a phone or laptop. Looks clean throughout. No amneties in the room, other than 2 sink glasses and all-in-one cleaning gel, but a kettle can be requested at the reception. 5 min walk from Sheffield ICE and Sheffield Institute of Sport Arena."

"Excellent location; lovely room helpful staff and delicious breakfast. Good parking with electric charger available too"

"All good with the stay, breakfast could be a bit better."

"We stayed at the Mercure for one night when attending a wedding at the Town Hall which was literally opposite the hotel. We were a bit worried after reading some of the reviews on here, but we found our room (Privilege Room 511) to be clean, in good condition and well furnished. If you looked closely there were areas around the edge of the room and behind the door in the bathroom which could have been hoovered better, but that's the same in any hotel. We were also missing the bottles of water but that wasn't the end of the world and I'm sure we could have asked for them if needed. Breakfast was good with both continental breakfast and a limited cooked breakfast. Standard check out of 12pm was really useful with plenty of time to get ready in the morning. Only one lift was working so it was quite busy with a bit of a delay but it wasn't an issue and we could always use the stairs. The Q car park was within easy reach. We would definitely stay here again."

"Room in need of a refurb and dated. Aircon did not work and room was unbearably hot. We asked about aircon at reception and were told there is none and to use the fan in the wardrobe. The fan made no difference. We had the window open and it was unbearably hot and we did not sleep well due to the heat and from the noise outside. We were woken in the early hours by car horns from the road and the dustbin men around 6am being very noisy. We would avoid staying here again."

"This hotel was ok. No fridge or water/biscuits in the room. Breakfast was luke warm & the poached eggs I ordered, although very nice, took about 25 minutes to arrive. I had finished my main breakfast. Our previous trip to Leonardo’s in Chester was much nicer & better! "

"Absolutely horrible experience. Forget complimentary water bottles—there wasn’t even a glass available in the room. When I contacted reception, I was told I needed to earn points just to access such basic amenities. That’s completely unacceptable for a hotel of this standard. I would genuinely prefer staying in a budget hotel over paying premium rates for Hilton. Extremely disappointing, and I won’t be choosing Hilton again."

"Nice clean room convenient to Sheffield centre. Friendly staff. Thankyou."

"Excellent location. Breakfast Excellent and also made use of gym"