"Booked for son birthday. All he wanted was to stay at a hotel & go swimming. We check in, no warning or anything. Have cake & ice cream, get changed just to get to the pool & no access. Yes, they offered to shuttle us 15 minutes down the highway to another hotel with a much smaller pool that was packed. The whole experience was awful & a waste of money. And no one knew what was wrong with the pool. No empathy. No discount on anything, not even the $20 they charge to park! Never again."
"Booked for son birthday. All he wanted was to stay at a hotel & go swimming. We check in, no warning or anything. Have cake & ice cream, get changed just to get to the pool & no access. Yes, they offered to shuttle us 15 minutes down the highway to another hotel with a much smaller pool that was packed. The whole experience was awful & a waste of money. And no one knew what was wrong with the pool. No empathy. No discount on anything, not even the $20 they charge to park! Never again."
Brittany