Find hotels near Serpentine Lake, Royston

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even after the boiler was fixed late evening on the second day. In the absence of the hot water, even the addition of the two stable rooms, my guests have we complained to me bitterly. 7 of us were elderly guests with health issues and a 2.5 year old baby, so you can imagine the risks we were subjected to. There were water leaks in two of the bathrooms. Wendy the site manager did her best to help. Took on personal responsibility to solve the issue, but in the absence of effective technical help, she wasn't able to resolve the issues. I demand a full refund of my payment as the basic nessecities were not provided, and we had no option to find suitable alternative accommodation for so many guests at such a short notice. "

"Very nice and clean "

"Great room, very clean & spacious. Reception staff were great too"

"Little Barn was a lovely place for a short break, it was very clean and comfortable. The breakfast items were of a good quality as were all the toiletries, we were very impressed. The location was idea for driving to the nearest park and ride into Cambridge and was very quiet. It was not warm enough for us to sit outside unfortunately but the garden looked beautiful. We would love to make a return visit in the summer.One small suggestion would be the provision of a sharp knife for cutting up fruit etc."

"clean comfortable friendly stay for a one night stopover convenient location"

"Really stunning spacious property, superbly equipped, very clean and excellent to have use of the country club facilities and hot tub at property during our stay. Would highly recommend. "

"A beautiful barn conversion, well stocked and functional kitchen, a beautiful area and the host is very accommodating. Could not get better,"

"The property was well presented, clean and very comfortable. "

"Cracking wee pub, the staff were very helpful, friendly and welcoming. The room was a good size well presented, and very tidy. The breakfast was great - thank you"