"Great staff, buffet is little repetitive.. most people only stay one night, food is boring next day."

"At the end of a two-week trip to Japan, Hakone Yutowa was a true highlight. We booked one of the condominium suites, which was large even by American hotel standards. The room had its own mineral hot spring bath that faced east and captured a gorgeous sunrise, as well as a spacious sitting room and comfortable beds. The hotel staff were gracious and accommodating, allowing us to leave our bags with them for a few hours after we had checked out. The meals were good, served buffet style; we ate...

"とても清潔で、館内も落ち着いた雰囲気でリラックスできました！ 朝食もとても美味しかったです。"

"Staff was the best! I was struggling getting my suitcase in time and they were so helpful and helped me have a safe trip back! I am so so grateful! I hope to one day go back and thank them in person! "

"great experience with the staff and hotel "

"Great staff and amenities "

"Great onsen, staff was kind and wonderful"

"お部屋が清潔で受付の方の対応も良かった。"