"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "

"Probably the best hotel I have ever stayed at in Japan. The hotel is a nice mix of traditional and contemporary. Everything was depicted exactly as it was shown in the photos. The onsen wasn't too crowded. The location was perfect. I recommend getting dinner at the hotel it was exceptional. The entire staff was was next level service. I would stay here again if I could."

"夕食、朝食共にメニューが豊富で、美味しかった。部屋も広く、快適でした。"

"L'hôtel est bien situé, le personnel est très courtois. La chambre est confortable, le petit déjeuner est bon. Nous n'avons pas eu le temps pour le onsen."

"Excellent facility with beautifully curated and serene setting. The staff were professional, friendly and helpful. The rooms were well thought through and we especially enjoyed the views of the street/city and the tea and coffee station. Lastly the Muji cafe was a surprisingly tasty breakfast option and worth including as part of the stay package. We’ll be looking forward to staying at future Metropolitans and certainly keen to return to the one in Kamakura again. "

"Great stay, recommend fully for hot spring onsen stay! "

"Excellent onsen, nice staff, well-located, and excellent breakfast. "

"客室が広くてびっくりしました！ 朝食の種類が豊富なうえとても美味しく頂けました。 温泉ももちろん最高です。 また行きたいです。"