"I really like the hotel for the rooms, they re clean and comfortable, but customer service is always very subpar. No one ever tries to go above and beyond, no one is super friendly or kind. They’re all just polite, and I tend to always expect more than just polite. I also wished the rooms had a coffee maker, every hotel seems to have one but this one still doesn’t. I also asked if I could pay to have a slice of cake or anything special delivered to the room for a birthday surprise and they had...
"I really like the hotel for the rooms, they re clean and comfortable, but customer service is always very subpar. No one ever tries to go above and beyond, no one is super friendly or kind. They’re all just polite, and I tend to always expect more than just polite. I also wished the rooms had a coffee maker, every hotel seems to have one but this one still doesn’t. I also asked if I could pay to have a slice of cake or anything special delivered to the room for a birthday surprise and they had...
Fernanda