"This is more like a motel, not a resort. There were no towels in the room at all (nor any hand soap in the bathroom) and when we went to ask about them, we were told to come back, that most of them were being laundered. There were bugs in the room. The day before we left, when it was time for us to get cleaned up to go to dinner, I went to the office for clean towels and toilet paper and no one was there so I had to grab a pool towel in order to take a shower. The girl checking us in never...
"I called to make sure my room was on the first floor due to a recent injury. I was told my room was on the second floor but they were able to move us to a first floor room at the last minute."