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"Our stay at Zermatt Spa & Resort has been nothing short of extraordinary. From the moment we arrived, the hospitality has been over the top and beyond. Every smile, every welcome, and every act of care made us feel like family — not just guests. What touched me most was how much love they showed my daughter, who turned 3 on 11/23. They made her birthday unforgettable! They sang “Happy Birthday,” extended her celebration for 9 more hours, gifted her balloons, a birthday tiara, and even more surprises. She couldn’t stop smiling and saying, “This is the best birthday ever!” My heart was so full. A huge thank you to Glenda, Austin, the receptionist team, Engineering, the Chef & Waiter, the Sparkle Crew, and the incredible General Manager, Scott. I’m probably missing a few names, but please know how grateful we are. Amari sends hugs and tons of kisses to all of you! The room itself was lovely — clean, cozy, and thoughtfully designed. The mountain view from our room was absolutely breathtaking, especially in the early mornings. And I have to say… my favorite place was the bathroom. They truly thought of everything! From the perfect makeup mirror to the tub with a built-in seat, it felt luxurious, comfortable, and so well-planned. There are so many more things I can rave about — like the GM decorating cookies and the receptionist with my daughter, staff taking our pictures, and even watching my daughter for a quick moment while I ran to grab something I left on the mini golf cou"

"Kudos to the receptionist Audra. She was extremely helpful and friendly. Always greeted us coming and going; had recommendations & cheerful & upbeat. An amazing credit to Hilton for hiring her! "

"The staff was welcoming and really on top of everything. The room was clean and comfortable. We had a great stay!"

"This is the best Th"

"This is a place we come to consistently (2-3x per year) and each time we're met with the same extraordinary service and amenities. We LOVE this place and constantly recommend it to all our friends and family."

"Always clean and tidy plus a great expected breakfast in the morning "

"Great experience with everything, starting with easy after hours checkin, quiet clean room, great views, cozy fireplace, salt/pepper in the kitchen, fantastic hot tub area. "

"Wonderful room - spotless, spacious, comfy, heck of a sunrise "

"Absolutely amazing!! I have traveled the world extensively and my husband and I conclude that this is the nicest place we have ever experienced. The staff are at your beck and call! They start your fire, wash your clothes, help make reservations. Offer free shuttles. Are prompt to bring our car around. Free phone chargers , Molton brown amenities. I 100% recommend this hotel!"