"Lovely hotel. Exceptional staff. Perfect location. Only wish there was a hot water/tea kettle in the room."

"This is a two-star hotel masquerading as a four-star. The light was so dim in my bedroom that even with every light on I could not read a book in bed, something I consider to be a basic standard in a hotel. I called the front desk for help, someone came up and we tried standing the little bedside lamp on a stack of books, but it still came up to only my torso height, so it was too low to read by. He said he would make a note and look into getting me something better the next day, but he did not,...