"We stayed in room 1B in the Vernon Place Courtyard. Was a really convenient location right in the town centre, so all the shops and amenities that location offers. Excellent communication from our host and plenty of easy free overnight parking nearby in the council car parks (free after 8pm till 8am or 10am on Sundays at time of review) . It seems obvious in hindsight but only feedback is the images on Hotel.com and other sites are a mixture of all the different rooms they manage in that...

"The checkin was well communicated via email and totally virtual. We had no interaction with any staff. The room was nice but, despite a sign on the bathroom door, a very small step from the bedroom to the bathroom resulted in painful toes as both my wife and I stubbed them on the step. We were in the ‘Deer’ room which is on the third floor. Carrying our luggage up three staircases and narrow corridors was very difficult - there is no lift! There was a lot of street noise until past 11pm. In all,...