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"Excellent staff, welcoming, helpful to get our bags I'd for delivery to our room. This allowed us to focus on checking in with ease. Guided us on amenities. Security great. Option for daily room pickup great. A/C great. TV had some English channels. Kids movies on two channels n cartoon. International news. Microwave, refrigerator, kettle, slippers, blackout curtains, basic shampoo, conditioner n soap provided. Bed was great. Pool great. Very kind staff. Returning for sure. Great location. Next to jolibee n 7-11. 6 min walk to mall. "

"Great stay. Walking distance to Naia terminal 3"

"5 minutes from Terminal 3. Great pool, food is terrific."

"There was a musty smell in most of the hotel, including my room. However, the sound was not bad considering I was across the street from the airport. The staff was lovely. Buffet was average. I had an excellent massage. So, mixed bag but ok for the price considering the proximity to the airport."

"Excellent staff upon check in. Really loved the directors suite experience. Everyone at the living room lounge was super helpful and Tanya at the desk was super helpful and created a world class luxury experience for us. Thank you and we can’t wait to return! "

"Staff friendly and helpful , breakfast varied and plentiful .Airport shuttle didn't arrive until well after our flight landed so we had to wait over an hour for the next one (if you land after 4pm the next one doesn't come until after 7pm ) .Rooms airy and spacious .This is a busy hotel so even though there are at least 6 elevators for each tower you may have to wait at peak times .Overall cleanliness was excellent ,we only stayed 1 night as travelling through to meet family outside of Manila but would recommend as close to the airport and quiet once inside and beds comfy "

"BREAKFAST IS ALWAYS THE BEST. THE STAFF IS EXCELLENT AND VERY HELPFUL. I HAVE BEEN STAYING AT THE HERITAGE FOR ABOUT 20 YEARS NOW. THE STAFF ALL THE WAY FROM THE FRONT DESK TO THE MANAGEMENT, ARE VERY IMPRESSIVE. I FEEL LIKE I AM HOME WHEN I STAY THERE AND THE VALUE IS GREAT, NOT ANOTHER HOTEL THIS NICE FOR THE PRICE. IT IS ALSO CLOSE TO THE MALL OF ASIA AND MANILA BAY. AGAIN THE STAFF AND MANAGEMENT ARE THE VERY BEST. TONY RECTOR "

"The property is fairly new, and the rooms are clean and comfortable. Close to great shopping and food places in BGC. It is in a busy intersection and traffic jams are common during busy hours. The a/c is window type, which can be noisy to operate. "

"Everything was absolutely perfect."