"Les draps n’avaient pas été changés poils cheveux si trouvaient avant qu’on demande d’y remédier .sol douche éviers n’avaient pas été nettoyés. Chambre sombre dans un recoin qui sentait les égouts. Rouille est. Personnel limit"
"First of all.. ALL the staff was wonderful... and the views from the rooms were amazing.
NED TO IMPROVE SECTION:
from the outside the hotel looks great, but the rooms are poorly maintained. once again, nothing related to the staff, but to management not investing into the structure and let it rundown to the the stream. As an example: every time we washed our hands, in our BR, our feet got wet. It rained few times and every time the water came into the room throughout the bottom of the door...
"Llegamos en el Chatet a las 9 pm. Llamamos, sonamos la campana pero no había nadie. Calle oscura, quedamos por 30 minutos esperando hasta que consiguimos contactar una persona que nos dijo que la llave estaba en el buzón. No nos comunicaran por el portal e-mail o WhatsApp. Llegamos directo del aeropuerto con hambre pero no habia nada para comprarmos y el aplicativo Rappi no hace entrega en ese barrio. En el día seguinte por la mañana solo encontramos empanado y café que se vendían por los...
"The first room we got had very little air conditioning and the room smelled musty. The water from the shower was leaking out from the railing of the shower door. They changed our room and the second room was clean but the property needs to be upgraded. The staff was very helpful. The beach view was very nice and so was the pool."
"I’ve been coming to San Luis Beach Hotel in San Andrés for years. It was never a perfect property, but what always made it special was the peaceful beachfront atmosphere and direct access to one of the best stretches of beach on the island.
Unfortunately, that peace is now gone.
The hotel is now offering day passes, allowing outside guests to come in, drink, party, and overcrowd the beach area with wristbands. What used to feel relaxing and exclusive now feels busy and chaotic.
Instead of...
"Es un apartamento, la dirección que aparece en la página de Expedia no es la indicada. Cuando llegué, resultó que era otro apartamento ubicado a unos 10 min del que aparece en el portal. Tiene aire acondicionado, pero no lo controlas tú, sino la persona encargada, en la noche no lo conectó y tiene que pasar la noche con el abanico. No tiene WiFi como indica la página. Es otra persona que se encarga del mismo."
"Una experiencia maravillosa en El Providence Boutique Hotel. Está exquisitamente decorado con piezas originales de Asia y realmente hace sentir que uno está en Bali. La atención del staff es impecable; siempre estuvieron pendientes de cada detalle y nos hicieron sentir muy bien recibidos. La comida es deliciosa y la habitación es amplia y cómoda, con una cama muy confortable. Lo único que mejoraríamos serían las almohadas, que no nos resultaron cómodas. En general, un hotel encantador y muy...
"A equipe de funcionários é excelente, muito prestativa, atenciosa, sorridente e o atendimento imediato às minhas solicitações. O quarto era muito grande, espaçoso e com terraço, no segundo andar. A única sugestão que tenho é em relação ao café da manhã que é só "a la carte". Para quem está acostumado com um café simples, ou seja, uma fatia de pão com queijo e geleia e frios, as opções de pratos, com exceção dos com yogurte e aveia com frutas, não continham itens totalmente matinais, parecia...
"This hotel exceeded my expectations in every way. The location is excellent, making it convenient for exploring the area. The cleanliness of the hotel is impressive, and the staff were exceptionally friendly and accommodating.
The food was outstanding, and the rooms were modern and spotless. I believe this hotel is underestimated on various platforms; it truly deserves to be categorized as a five-star establishment.
I wholeheartedly recommend it—if you can afford it, don’t hesitate for a...