Find all hotels by Best Western in Rockford, IL from SAR 307

"The room was very clean and well appointed! The staff were friendly and courteous! Very relaxing stay for a regular road traveler!"

"The room was clean, the sheets were crisp, the staff was attentive, Berny at the front desk was the best! Very happy with our stay!"

"Very clean. Great service"

"Staff was very welcoming, courteous, pleasant and helpful."

"All staff were great and kind to us except one. Austin at the waterfront bar. He was rude, expected us to know what we wanted to order the second we sat down. Rolled his eyes, processed to ignore us and served/check on other customers. When we asked him to break a $20 he again rolled his eyes. The bartender Thomas at the westbar was an absolute joy to see and speak too. One of our favorites to see at the end of the day. Wish the massages didn’t fill up so fast but understandable. The extra activities to do at night is awesome! Example: fire pits outside. Enjoyed the live music, karaoke, piano being played everywhere we went (beautiful). Food was amazing! Drinks were perfect! Respect to privacy was greatly appreciated. Appreciate the ability to have an escape away from children. (The adults only spa pool area). Hottub got warm enough after the jets were turned on. In the adults only spa area. "

"Came to freshly cleaned room, staff was friendly they personally went upstairs and made sure room was ready when I arrived for checkin. Unfortunately we were not provided WiFi access and the only thing missing from breakfast was variety of fruit (there was oranges nothing else) overall will be staying again at next visit. "

"Clean room, staff was great, very friendly. Love the spacious room and the layout."

"Its always a great stay here "

"The lady that works at night the young Arab very rude overcharge you and very unprofessional the man there were great. I love the communication skills and the way they assist me. I was so comfortable with them, but the lady do not get anything from her. She will overcharge you and give you lots of attitude. "