Search Residences in Rochdale

"First night: I turned up and there was an event (fair enough these things happen) However no mention of it in the emails sent beforehand. When I asked what time it finishes they said 1am (Fair enough). So i said I need to get up early to travel will I be able to har the music in my room? The receptionists response was "No, you are at the first point wont here it" ok amazing! Well it would have been if I couldnt hear it! Needed to go sleep because i needed to be up at 6am.....boom boom boom boom! 1:30am i managed to get to sleep in the end. When I questioned it with the General Manager I think hes name was Raha, instead of worrying about the fact that his customer had a terrible experience both with information and sleep, his reply was "Our terms and conditions state that we cant guarantee a good nights sleep" and then went on to blame Hotels.com for not having these terms and conditions in big letters on the hotels page!! I had to cancel a meeting and lose money out of pure tiredness, and his response was "Our terms and conditions state we cant guarantee a good nights sleep". Room wasnt cleaned on third day, bath mat had somebody elses curly hairs all over it when i wanted to bath my kids (Check CCTV GM I threw it out the room) Swimming Pool is set up in a dangerous layout for children trying to swim. But I will say the bed was comfortable, its just a shame the two staff members ruined the whole experience. Couldnt even reply to the messages sent on Hotels.com."

"Love everything!"

"Great breakfast, comfy bed "

"This was my 4th stay at The Clayton, as always it was perfect. Had an evening meal the night before I flew on holiday and also stayed the evening I came back. The evening meal was really lovely, especially the soup. My room was comfortable and clean and well stocked, the bed was very comfortable. On my return after my holiday I checked in approx 10pm. Yet again the room was comfortable, but I did notice that some of the drinks server's spent quite a bit of time on their phones, no one came to ask if I wanted a drink, I had to go to the bar and ask, it wasn't busy in fact it was pretty quiet. The breakfast is buffet style and was lovely, with juice, coffee, tea, bacon etc. I have already booked to stay again in October and I will be booking again to stay again next March, I won't stay anywhere else. And also a big shout out to the shuttle drivers who heave our heavy cases with a smile. Thank you Clayton Hotel staff, you make my stay pleasurable. "

"Long delays checking in again but the staff were polite. Desks are a barrier, maybe meet customers the same side of the data consel?"

"Easy place to stay. Been here many times now and always predictably good, clean and friendly."

"Room was clean and had what We needed check in over complicated but staff nice. Location great for what We needed. Breakfast menu was limited and only luke warm on first day."

"Found the price of a alcohol drink pricey "

"Compact but well equipped and clean room. Great shower and addition of the Nespresso machine was great."