"Beautiful place to stay! Really loved the pool and was family friendly. The only thing was I wished they had a specific map of where everything was."

"We booked 2 rooms at the Caribe and upon arrival we found out that it was changed to Colonial without advanced notice. Drinks at the 2 pool bars were watered down (1 in particular served drinks that were sugar laced and flat). Food at the buffets were stale and obviously constantly re-heated with the same selections each day. Rooms were dated . My tv had a cracked screen, flickering lights in the bathroom and USB charging ports did not work with limited outlets. Lawn sprinkler was aimed directly...

"The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe."

"We liked it so much that we extended our stay for two nights! Food is diverse and delicious especially for a All Inclusive. Sit down restaurants are very good but you do need to book with time. Staff is so friendly and welcoming! I absolutely love the hotel. Can’t wait to be back next year! I’d have paid for the Premium package if I knew the differences before booking! Is not very clear when you book though Expedia!"

"It was an incredible holiday! The pools, grounds, rooms and the buffet were so good! Love the bus transport to the mall! Very huge hotel.. get prepared to walk!"

"We recently stayed at Barceló Maya Beach and had a good overall experience. The beach is had seaweed but we walked over to the colonial beach and it was much better, the grounds are well maintained, and there are plenty of activities for children. What really stood out was the exceptional service. A special thank you to Selene at the breakfast buffet, who always greeted us with a smile and made our mornings enjoyable. Ileny at the pool provided outstanding service and was incredibly attentive...