"We arrived after dark, tired from long overnight flight. We had no water pressure upstairs and no hot water anywhere. This was corrected the next day. One on-suite toilette would not flush properly and leaked at the grinder motor. A "tech" was called in. He informed us that he could not fix it, they would need to call someone else. When we continued to report the issue to the host, she informed us that the "tech" said it was working OK. The "tech" informed us that it was not but he could not fix...

"Beautiful location with amazing views and friendly attentive staff. Highly recommend visiting and enjoying Impruneta while staying there .. the pottery furnaces are a short walk or drive. Having the winery onsite is a bonus."

"Beautiful setting, stunning views, incredible pool and gardens and so easy to jump on the bus into the city."

"The people were all extremely nice and helpful, location was amazing, exactly what we were after having never been to Florence !!"

"Super endroit, a proximité de Florence, idéal pour ne pas utiliser de voiture, la navette et le bus est la meilleure solution pour se rendre au cœur de Florence a moindre coût. Je recommande fortement"

"The location and staff were decent. It’s an older property that could use some upgrades."

"Very good place. Walkable distance to every where. Clean and large room. Very comfortable."

"Apparently the check in times in Tuscany are very rigid. You must check in within the stated hours or else be subject to room cancellation. That being said, we made it in at the alotted hour. There is no staff on site until the stated check in hours, so checking in early is impossible. There appeared to only be one staff person who did not speak much English. He was nice and helpful enough. The complimentary breakfast was suprisingly good! Fresh coffee and cappuccino, warm fresh...