"The bar was good, but rooms need more maintenance."

"Where to start? The amenities were totally inadequate to the number of rooms on the property, so the pools and main restaurant were madly overcrowded. There are almost no umbrellas or other coverings around the pool, so everyone was trying to crowd under the shade of the few available trees. The air conditioner in our first room didn't work, and we were sweltering. It took us 24 hours of complaining and pleading to get moved to another room, where the air conditioner worked but not the...