Pulsnitz Vacations

"One room was nice. The other room smelled heavily of cigarette smoke. We requested a taxi for 4:15 am. The desk clerk said he would arrange it. The taxi never came and the nighttime contact numbers were recordings. We were luckily able to catch a bus to the airport. "

"Overall, our stay was good, but there are a few areas that could be improved. The lobby staff were not very friendly and did not seem very patient with international guests who, like me, were unfamiliar with the area and needed some guidance. A little more kindness and understanding would make a big difference. The air conditioning in our suite was not strong enough for such a large room, making it less comfortable than expected. The breakfast was also quite expensive for what was offered....

"The front desk staff at the reception behaviour was terrible and unprofessional."

"The hotel is in a great location, central to the old town and both walking distance and on the tram route to the inner neustadt, which was really fun to visit. The train station was about a 20 minute walk away. Everything was clean and modern in a historic building. Breakfast was great, complete with complementary mimosas. We would definitely stay here again. Highly recommend."