Germany Vacations from SAR2,596

As Americans traveling through Germany, we had a wonderful stay at this hotel. The night staff member was exceptional—he spoke excellent English, answered all of our questions, and was incredibly friendly and helpful throughout our stay. Our room was very clean, spacious, and comfortable. We were pleasantly surprised by how much room we had, and everything was well maintained. The location was another big plus. The hotel is centrally located with grocery stores and several restaurants within easy walking distance, making it very convenient to grab food or anything else we needed. The only minor drawback was the lack of air conditioning. We understand that A/C isn’t common in Germany, so that wasn’t an issue. However, having a fan in the room would have made sleeping during the warmer weather much more comfortable. Another hotel we stayed at in Cologne provided a fan, and it made a noticeable difference. Overall, we had a great experience and would happily stay here again. The friendly staff, clean and spacious rooms, and convenient location made this an excellent place to stay.

I wish my experience of staying at the K+K hotel was more hands on as to allow me to present a more insightful review. Unfortunately, when my wife and I, who were celebrating our 30th wedding anniversary, turned up at the hotel after a long delayed journey, we were told that our pre paid room was not available as it was given to another guest. The receptionist was obviously embarrassed and arranged for us to stay at a hotel down the road. Unfortunately, the replacement hotel was of far less inferior quality and lacked the amenities of the 4 star hotel we booked, including a bar, gym, sauna, outdoor area etc. it was also disappointing that they failed to rectify the problem for the 2nd night. I have written to Hotels.com, as I only booked through them to guarantee the extra protection that they offer. So far, I have had no response!

Awesome ambience

PROS You can tell this is a hotel mainly oriented towards business clients the moment you step in. There’s an old-fashioned bar, meeting rooms, and middle-aged businessmen hanging out in the lobby, but this isn’t necessarily a bad thing for regular visitors as there were no kids or strange people around, which is always good. The staff were excellent, kind and professional, no issues there. We stayed in a twin room and it was a pretty spacious room with two separate beds, not a double bed with a split mattress thankfully. The bathroom is on the other side of the wall from the beds, which is nice for a little more privacy. In the room there were clean surfaces, a bench, a comfy chair, working AC, a hair dryer, and a kettle with an assortment of coffees/teas. CONS We were a bit upset with there being no mini-fridge in the room as we couldn’t keep any chilled drinks or dairy products. The room fairies only visit your room every 3 days, meaning no fresh towels every day like most hotels, and with no clothes drying rack in the room, the AC could only manage to pull so much water out of the towels, luckily we brought our own. I was a bit disappointed that I asked to have the coffee sticks refilled at the reception twice and because they didn’t have them on hand I had to wait for housekeeping to deliver it, which never ended up happening. OVERALL RATING 8.5/10

Good location. Our room did have a cobweb in the corner. Apart from this all was good. Food was very limited so we went out to eat every night