"When walking into the hotel go to the desk to see the clerk because I went to the kiosks first and was able to type in all my information for the room and then paid for the room I reserved and then went to the clerk and they said I still had to pay for the room even tho I already paid and I showed them the payment through my bank but they said they didn't have anything shown in their system that I paid. After 15 minutes of being on the phone with my bank and the clerk. The original payment was...

"Small room but given the location and views its very worth it. Check in staff was great and very welcoming."

"Great hotel with awesome location"

"The location is the winner with Club Quarters in Chicago. It's the best! Our only concern was that the staff, who were extremely friendly, nonetheless managed to check us into the wrong room, and then called at 11:30 p.m. (after we were fast asleep the night before a big event) to inform us of this. We then had to go down to the front desk and figure everything out, when the unintentional error was on their part. That wasn't great! Everything else about our stay was fine. The housekeeping was...