Find all hotels by Independent in Pukoo, HI

"Enjoyed the pool but it was difficult to get pool towels! "

"Good stay and cute property! We stayed here for 8 nights and enjoyed our stay. Upon arriving we were a little disappointed with the quality of our room (we were in a non renovated room) for a 4 star property. But the staff was understanding and gave us a credit for staying on site. Overall enjoyed our stay. Pool and beach were amazing! The Spa was also a big highlight - really enjoyed our massages!"

"The pool is outdated but the beach makes up for it. Make sure you do snorkeling at the end of the beach. We did not do it, and regretted it"

"We came walked onto the property at around 9:30 having been told that we could get our room key from Security, when I called a few hours earlier. Well, there was no Security to be found. So, I called the number provided where there was, of course, no answer followed by "you cannot leave a voicemail because the mailbox is full". We were thinking we'd have to jump the fence to sleep on poolside lounge chairs, covered with our own clothes for blankets. Then, pure serendipity when a frazzled woman comes off of the elevator having been through the exact same thing, just 30 minutes earlier. She said that she started sorting through the Security desk herself, where she found an envelope with her name; we did the same and found ours. Had this woman not come off of the elevator, goodness knows the misery we would have endured, esp after an 15+ hour flight odyssey. 100% UNACCEPTABLE to welcome your guests this way. Otherwise, the room was fine. Average in every way, but not bad. During the day, the staff was friendly, but this check-in gaffe was/is unfathomable! Be careful of this."

"Beach view is mostly obstructed from unit I was placed in. May be better in other units. Check in was far more complicated than it needed to be. My check in person seemed distracted and unprepared."

"Great place great view. Great price."

"The property was well maintained and very clean, as usual. This is the second time we came here, but this time it was for our 34th wedding anniversary. It's an absolutely beautiful property! Oh, and if you like water park type slides, it has a 150 ft slide tube. Such fun!"

"It was perfect for what we were looking for. "

"Great resort. Had blast in the pool every morning!"