"Great location in Oltrarno; clean, comfortable and well-appointed room; helpful and responsive staff. Ask for restaurant recommendations, they won’t disappoint."

"It was urine smell in the bathroom which didn’t go They suppose to fix it before people come to check in Nothing was done to fix it"

"The check in process is truly dreadful. Very small print on the Expedia booking instructing the person booking to contact the proprietor 48 hours before arrival as they don’t have a reception. Why on earth are they not emailing the customer?! Why is the paying customer being asked to seek them out for the privilege of entering a property they have paid for?! If this really must be the process, please please make this clearer. Thankfully I noticed this, and after a nail biting delay of nearly 24...

"Good place"

"Delightful location, comfortable bed, excellent food."

"Perfect location for any tourist, spacious apartment, beatiful view."

"Very clean and spacious room with decent laundry and a nice kitchen. Beds were clean and linen spotless. Very beautiful building, I loved the water dispenser in the basement with the sparkling water option. Definitely would stay here again. Staff was awesome and very helpful too!"

"Check in got less then perfect bc the hotel isn’t staffed 24/7 which caused a little stress. But the staff was great and made a plan for us in case our train was late (it was). Fortunately the manager was still here when we arrived. Great staff, great room, AC!!!, and really comfy bed. Would definitely stay again!! (Note I dinged them on price - but price was pretty comparable to all hotels iirc - so maybe the ding was more about hotels in general vs this one specifically)."

"This is a lovely gem. Includes parking which is hard to find. Family owned and its a truly beautiful place. Breakfast was amazing as well!! Recommend!! "

"Perfect location for sightseeing but also a bit of distance from all the crowds. Will definitely stay here again!"

"The room itself was fine. There is no elevator so we had to drag our luggage up the dark stair well. Apparently, there is a cooking school next door that gets quite loud when there are groups of people inside making pasta. They have no one at the facility so they can’t store your luggage. Just a few things we wish we knew before we got there."