Find all hotels by Pickalbatros in Port Ghalib

"It's a lovely hotel: very clean, very high standards of food and drinks, and very attentive staff in the beach, dining and social areas. However some of the reception staff were very unhelpful and made me feel uncomfortable at times. Particularly as I booked initially for 1 person - the room cost is the same for 1 and 2 but I thought to be a bit more eco friendly they could then leave fewer towels etc. When I tried to add a second person they refused and said it would be additional cost, even when I showed them their own website that the cost for 1 and 2 people was the same so I'd essentially already paid. It was only when I asked them to tell me how much it would cost that they finally agreed to add the person, and even then did not update the system properly so that when they arrived the next morning they had no record. I'd have expected much better service from such a luxury hotel, it just seemed like they were out to get more money even though they were already making more from me as a single guest. The stay was otherwise great but this really put a sour note on it"

"Rooms are spacious, grounds and pool areas very well maintained and staff very accommodating and helpful."

"We had a great time in Sataya Resort. Good food choice, plenty of space around pool areas. Room was clean and comfortable but I bit dated. Staff friendly and helpful."

"Warmly welcomed by the staff and was treated as part of the hotel's extended family by the managers and even the GM, Hassan. The service and food were of a very good standard. Even though the hotel had 100% occupancy, it was easy to get a table in the buffet and 3 special restaurants. There were many empty sunloungers available around the pools and on the beach. This was my third visit in 15 months and will be returning to celebrate Xmas and NY this year. I can't wait!!"

"Really amazing hotel! I would recommend this 100% if you’re looking to stay in a hotel that offers great food, great entertainment and overall a great experience. They had things that stood out to us like gluten free bread!!! It’s not a common thing to have in Egypt so this was great to see. They also catered for lactose intolerance. They had a thing you scan where it has all the info you need instead of the typical paper print hotels usually give out. The food was good and with a lot of varieties and uniqueness. The view of the sea was amazing although the beach isn’t the best but that’s common in many hotels in Egypt. The rooms were clean and modern. The pools were clean too! They had an adult area with tons of fun games by the pool which was very unique The only negative thing was I wish they served actually Pepsi/cola and not the fake one they serve because it tasted bad. I also wish they had more mocktail options in the pool bars to enjoy! "

"Clean good furniture good air conditioning spacious good value "

"Nice staff, very respectful and provide very good service "

"Entertainment and food were terrific "