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"Good place but crowded only 1 restaurant for all. There is a clear shortage of staff, and the existing employees are working under pressure due to the high number of guests."

"خدمة سيئة مكيف لا يعمل + لا يوجد بطايق للغرف و نصابين"

"More than excellent experience"

"La chambre est spacieuse et belle vue sur la mer, seul point positif. L’hôtel est délabré, une assiette sale est restée 4 jours dans le couloir, le restaurant n’est pas bon, une fois sur 2 la machine à boisson ne fonctionnait pas et au 3eme jours l’eau des WC ressort dans une évacuation au sol de la salle de bain, bref a fuir de toute urgence"

"The room was clean and well maintained. Unfortunately, the restaurant was one of the worst experiences I have had with Steinberger Hotels. The quality of the food was poor, and the service was disappointing. The restaurant staff was not helpful, and we often had to complain before receiving our food. In addition, the food was not ready on time, and guests had to wait in long lines to be served."

"Our stay at Tawila Island Resort was absolutely incredible. The island is beautiful, but what truly made our trip unforgettable was the outstanding staff. Every person we interacted with went above and beyond to make us feel welcome. Anwar (Driver) – Always punctual, friendly, and professional. Every transfer was smooth, and he made us feel welcome from the moment we arrived. Ahmed Azap (Driver) – Another fantastic driver who was always courteous and made every ride comfortable and...

"الاستقبال ممتاز و مع مشروب الضيافة و عند وصولنا باكر عن الميعاد و لكن تم تسكين الغرف خلال ٤٠ دقيقة الخدمات ممتازة و الحالة مرحة جدااا للاطفال و الشباب و صعب شوية علي كبار السن نظرا لان يوجد سلالم كثيرة و المسافات بعيدة بين الغرف و البيتش مثلا و لاكن يوجد جولف كار يمكن الاتصال علي الرسبشن و ارساله الاكل بين مقبول و جيد جداا ولكن ليس الممتاز المشروبات و السناكس جميله و ممتازة و انصح من يقوم بالحجز انا يختار شامل كل الخدمات و خصوصا لو معاه اطفال مجمل رحلة عائلية ٥ غرف كانت كويسة جداا و ممتعة...

"كل الخدمات جميلة خاصة الاكوا لكن الاكل سئ"

"Everything was okay except the long line of the BBQ corner that got me to avoid the best menu I like!! My first visit in March was perfect and I used to get the BBQ daily but this time was not. Rather than that o enjoyed my stay."

"Hôtel contemporain avec une déco très sympa. Personnel très serviable. Nous avions choisi de ne prendre que le petit déjeuner donc bracelet blanc, en vue de partir en escapade la journée et de dîner dans différents endroits. Erreur fatale ! Il n’y a pas grand chose de sympa pour dîner aux alentours à part Mc Do/KFC et autres kebab. Nous avons donc essayer de tester les restaurants de l’hôtel mais ceux-ci sont réservés aux All Inclusive, bracelets noirs. Cela a été un problème chaque soir !!!...

"Very good hotel"

"Wonderful experience! Great location, staff were very pleasant, welcoming and very helpful. Food was delicious with lots of variety! The beach is amazing and the water park is so much fun. The animation team are energetic and the night programs are entertaining. Special thanks to Mr. Magdy Fawzy for the upgrades and for making our stay exceptional. I will definitely recommend Siva Golden Bay for all friends…"