Find all hotels by Independent in Polstead

"Clean room & environment "

"Feedback would be as a women staying on own I didn’t feel comfortable being on ground floor and coming in to a window open "

"On checking in the receptionist was new which slowed things up. Upon entering our room the duvet cover was the wrong size for the duvet also the pillows were lumpy and needed replacing LUCKILY Becky came to the rescue with a new duvet and different pillows!"

"Friendly and helpful staff "

"There is no elevator/lift, so not ideal if you have luggage, and the wifi is not good. "

"Hotel stay was fine. Reception staff weren't particularly attentive, they all seemed to be busier looking at their computer screens rather than greeting guests"

"Good value for money excellent room"

"All great no issues nice breakfast free parking, a little out of the city but easy with a car "

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "