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"This is an older building with access from the outside. This is extremely convenient unless you are on the 2nd floor since it has no elevator. The rooms are very clean and the property is well mantained. It is a safe area with a nice Mexican restaurant right next door that gives guests a discount. The location is very convenient near shopping and Interstate 24, but sometimes you hear traffic noise. The area has walkable restaurants and stores, but no sidewalks so driving works best. The...

"Clean and friendly staff"

"Within walking distance to the Ryman,country music hall of fame and broadway street. Breakfast was good. Eggs, sausage, ham, pancakes/waffles/french toast ect. Pool was not heated. Was a bit cool so did not stay in. Could hear the fire trucks/ambulance all day and night as the station must be right up the road from the hotel. Asked for a number to call a taxi the girl behind counter said we will call for you. Great except it wasn’t the regular taxi service so we were charged $55 instead of...

"The location is good, but the rooms are not well designed. The shower head did not rotate so there is no other choice, but to stand directly under it. Our hot water came and went depending on the time we were showering. We had better luck at night. There is not enough light in the room. We had a complimentary breakfast, which was great, but the food was processed with a couple of fruit options. Again, the location is good. It’s far away from the noise, but close enough to walk to all the fun....

"Everything was great as usual except toilets had a sewage smell."

"Overall nice hotel, restaurant and location perfect. Rugs in room seemed musty. Would be nice to have coffee in lobby."

"my son recommended it to us for a cousin's reunion. We had a wonderful stay. Breakfast was great, the rooms were wonderful and so was the staff. It would have been great if I could have got a AARP or AAA discount. My stay was over $700 and some of the others under $500 for the 3 nights. The shuttle driver, Jeffery was absolutely wonderful!"

"While the Expedia customer service representative tried her best to work with the property they were I willing to issue a refund"

"Very polite and helpful staff. Best I’ve seen this year. Room was very nice"

"Instalación bonita cerca de downtown"

"Room and beds very clean and comfortable. Decent breakfast. Good location and easy to access. Good choice for accessing Broadway locations-bit of a walk, but very doable, if you’re so inclined."

"The checkin and checkout was fast and smooth. The breakfast was wonderful. Miss Heather was so sweet and my family and I loved her. This was the first time staying here. Will definitely be staying here again."