Find hotels near Pleasant Ridge Park, Fairview Heights from SAR 258

"The Health Department had a notice on the pool shutting it down due to multiple unsafe conditions. No one answered the phone as we called before our visit so there was no way to check on the pool. The elevator was suspect and the elevator safety inspection had expired 11 months ago. Poor breakfast that they just let the food run out and then people arriving later during the breakfast period are just out of luck. The eggs were cold, sausage was cold, even the hot water for the oatmeal packets was cold. The bed pillows are mini size like couch/decorative pillow size. Showers were quickly cold. The coffee in the morning had a note taped to it, "Sorry, no coffee today." Weird stay and very little attention to customer satisfaction. Thankfully the room wasn't filthy."

"Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!"

"I have never stayed at a hotel that serves a complimentary breakfast and dinner. 5 stars. Everything was wonderful. "

"Located in safe area close to amenities. "

"no the breakfast was terribly the room was nasty the staff was terrible "

"The overall experience was pretty good but far as communication "

"Room not well cleaned, mold and peeling paint, shower was dirty, bad smell in upstairs hallway, rotting food in the mini fridge."

"The room was not very clean. The bedding and towels had old stains on them. It was was very hard for housekeeping to provide us towels. There were no bugs in our room but they were out in the hallway. The property needs to be updated and needs more staff. "

"They put me into a room that was not fully equipped or ready."