"They gave us a room with a broken refrigerator that can’t be fixed as they told us later, no phone connection to the reception, broken TV, and rude staff. When we asked to be transferred to another room with better view, the reception staff were not accepting that until they sent someone to try to fix all these issues. The receptionist didn’t bother himself to share with us the internet connection procedure and the breakfast time and location. Later, after arguing with the receptionist, they...
"The hotel provided an excellent stay from start to finish. The room was very clean, comfortable, and well maintained, with excellent air conditioning and everything needed for a relaxing stay. The staff were especially impressive—professional, friendly, helpful, and always ready to assist.
The property is also very convenient and well organized, making it suitable for both leisure and business travelers. I really appreciated the attention to cleanliness, comfort, and customer service throughout...