Find all hotels by The Coaching Inn Group in Pershore from SAR 386

"Great location, right next to the river and near the town centre. Staff very friendly. "

"Speedy check-in, room as described, parking simple, safe and onsite"

"Dated room with no AC, but has everything needed."

"Beautiful venue and rooms were lovely, unfortunately the bed wasn’t very comfortable which was a shame, it looked like 2 divans had been put together to make a king size and there was a hard beam running down the middle of the bed. It didn’t ruin the stay it was just a bit disappointing for such a lovely place. However the cleanliness was top notch and I felt happy overall."

"The food and the staff where great "

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Ants in the bedroom and on the bed"

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "

"Compared to the website the property is very dated. Air-conditioning was not working in our rooms. Breakfast wasn't great."