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"Room was larger than expected . Staff were friendly "

"Our air conditioner was broken for a couple days and it was 80 degrees. We called to get it fixed, and three hours later nobody came. We had to call again then finally someone came and opened the window. The AC was broken the whole time though (besides the first day)."

"I didn't like the auto 20% gratuity at the restaurant, but the food was good if not over priced. Cleaning staff was great. "

"Not that clean and the front desk staff where pretty unfriendly."

"Good points: great location. Pretty lobby. Bad points: the HVAC is poor; the room is a constant 76°. The granite of the bathroom sink is cracked with sharp edges and stone dust in the bathroom. Very poor water pressure in the sink; just a trickle. Shabby furniture. Stained carpet. Uncomfortable room in many ways. "

"Everything was great! "

"The hotel St James is our go to when in Manhattan. Convenient, good value, wonderful staff. The only thing on this trip was that the mattress was quite uncomfortable. We will still stay here again though as we’ve never had this issue before. "

"Great property close to Times Square. Rooms are small with no fridge or microwave, but this is an old, historic, well-kept property that we would definitely return to. Get to know "Bobby the Doorman", he's been there for 47 years!! Breakfast at Friedman's was great."

"Parking garage on 50th street 3 min walk $40 overnight parking very reasonable "