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"The room was not properly cleaned. * There was a persistent unpleasant odor throughout the room and/or hotel area. * Customer service was inadequate and did not satisfactorily address the concerns that were reported."

"It was a nice hotel!"

"Many restaurants and shops were not open. The holmstead steak house was not very friendly and one of us couldn’t even cut/eat our steak it was very tough. They did end up removing the charge from the bill but it made for an unpleasant experience. Another’s meat was not cooked as ordered d and had to be sent back. Also, the large outdoor pool was closed as well. We paid certain amenities but it was disappointing."

"The property is disgusting. The halls mess musty and moldy. There was poop on the floor and tons of other trash. None of the vending machines worked properly. There was no pool or casino. The water park they advertised is only open on the weekend. There was a mouse in the restaurant and there was no housekeeping. Was there for 3.5 days. Room wasn't cleaned once and when i called for more towels was told housekeeping was off and had to go to the front desk for them. The only thing i will give...

"Clean room. Helpful staff"

"Not to happy 🙃"

"asmazing stay"

"Convenient location to everything"

"Old building but keep nice"

"The bath door is broken is two old, the room is ok, the bathroom is not clean and old , the hallway is old, everything of the hotel are too old and broken"

"The bar tender was amazing but that’s about it. The pool was absolutely disgusting. Slimy and bugs were in it!!!!! We got out immediately and showered all the kids. Out of 5 kids 2 of them had a bug on them or in hair when showered. Told hotel staff could not of cared less. And didn’t do anything to make it right. Also when getting into room. Toilet paper had one piece left of it and the water bottles they leave u one was half drank !!"

"Need to have free breakfast"

"Air conditioner was not working well in the room."

"Hotel nice will stay again"

"Fast check in easy to get to and from garage to the room and clean"

"Because we booked with a “three party “ we received the worse room this was what the staff told us our room was next to the hotel laundry they were running the machines until almost 11 o’clock at night and pushing the laundry carts right past our room. Our balcony also had really nothing two little chairs. Everyone else’s balcony had tables, chairs and lounges. Our balcony stared at the bar. There’s a downstairs barn and upstairs bar I would not recommend booking here only because they truly do...

"Location was great right on the boardwalk. The rooms were clean."

"I enjoyed the hotel and it offered complimentary shuttle service to close amenities,My children particularly liked the hand shower in bathroom. One area for improvement was the breakfast. We stayed for three days and the menu remained the same each day. My family and children did not enjoy it. On the third day, we declined breakfast altogether, and my children suggested we have it outside."

"Everything about the hotel was great EXCEPT the beds. The mattresses and pillows were hard as rocks. I did call down and they brought up soft pillows and a thick blanket to lay down under us to make the bed softer. It def made a big difference but in my opinion, the cost of the room should have comfortable beds."