"Great experience in this hotel, Staff was great they definitely make the difference, restaurants in the property have tasty food and availability is a plus you will be able to find food at any time of the day and the staff there is great 10/10. Location of the property is great if you plan to visit the Xcaret parks, Very family friendly. The property don't have a beach but a small "Caleta" that is perfect with close bar and buffet restaurant you will be able to drink, swim and eat in the same...

"The hotel is run down and I would not give it more than a 3 star. There is no beach, the pools were dirty and the food at the buffet was absolutely awful. It was uncomfortable, no fans, no air, missing utensils, bad service along with little selection but especially just mediocre quality and taste of food. This hotel is in dire need of help!!"