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"The room we had was spacious and very clean.The free breakfast was a bonus also"

"The staff went above and beyond."

"Pool and hot tub great"

"I’ve never stayed at a hotel where I could hear very clearly the guests in the room above us. Very thin floors. Water pressure on the shower was poor. Definitely not worth the $260 we paid."

"Professional and courteous staff. Our room was very clean and inviting. Exceptional breakfast bar with a lot of choices. Coffee was very good with selections to choose from. Very nice swimming pool, well maintained and huge!!!! 👍🇺🇸"

"Clean rooms, but they're small. Grounds were ok, staff was great!"

"You should know what you're getting by the price. It's not the Four Seasons. It's a decades old building with the bare minimum in terms of amenities. But it's in the heart of beautiful downtown Gaylord. We stayed a full week and enjoyed our stay."

"Clean room- walking distance- "

"Dirty"

"When you rent a room through Expedia, the property gives you the worst possible room they have in the worst possible location. It would be okay if the room cost $40 a night but I still pay close to $100 a night for the crapiest room they have. The room they gave me was in the way back at the end of a long hallway where they were remodeling the interior of the building at 9 AM in the morning. The workers were Mexican and lived in a room down the hall from the roommate occupied."

"When we got to the office ar the Waters, we couldn’t find a soul in sight to get us checked in. We called multiple times, rang the ring doorbell multiple times… no response. Went to the bar across the road and they knew the owner and said he was sleeping. We went back over and sat in front of the room hoping he would greet, apologize, etc….he never even showed his face and made zero effort to honor the booking. Needless to say, we were Extremely disappointed with this booking that left us...

"Pools were not maintained supposed to be heated and was not. One of the hot tubs was ice cold. One of the outdoor pools were unusable with green water. The indoor outdoor pool was cold and full of pollen. This cement around the pool was all cracked and broken with large chunks missing with rugs over the cracks which I thought was a big hazard. The golf course did look nice but we did not golf. We came more for the pools and to relax. It definitely needed some updates. I didn’t realize from...