Find all hotels by Freetobook in Offenham from SAR 339

"We've been visiting this place for decades and our most recent visit, since taken over by Sunday, fell short of expectation. Maybe teething or transitional issues but the place has lost its charm. We were surprised to be charged for swimming, £12 pppd, this had always been included previously. We went down to the bar and restaurant for dinner but left within 10 minutes as there was no atmosphere at all, you could hear a pin drop, no music or TV on, no one wanted to speak. We chose a table to sit on and it hadn't been cleaned, can't say the bar staff were run off their feet... The grounds are beautiful and the rooms are always clean, fresh, with everything you need. Now you have to request housekeeping via an App, it will not be done routinely. Obviously these companies want to find every way to increase profit but it might come at detriment to what makes this place lovely. Not sure we'll be back."

"As always a great stay"

"The breakfast was very overpriced. The room was very attractive, historic and clean. The bed was comfortable. The family enjoyed the pool. Major complaint was that it was a hot day, the air conditioning wouldn't work and to make it worse, the heat wouldn't go off. "

"Everything was lovely!"

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Hotel was clean, room service was great. Room has everything you need in your trip. Staff was friendly and offered help with luggage. Breakfast was simply the best. Thankyou "

"East parking, lovely helpful staff and great location to walk to town."

"Beautiful hotel, with helpful staff. We really enjoyed our stay and found the location was great for exploring Stratford. "

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."