البحث عن فنادق في أوكبروك تراس من SAR 246

"The property is old and in need of renovation. The mattress was much too firm. The woman at the front desk at check in was excellent. The woman at the desk for the next several evenings was not friendly, had an aggressive and harsh attitude, and made it a point to say that NO Hilton Honors benefits would be provided - no meal credit (I am a Hilton Honors Gold), and no points, since I booked through Expedia. Parking in an open lot that wasn’t in very good shape was pay to park. Neither the Bar or...

"Staff were great. Rooms are outdated and could’ve been cleaner. Teens were loitering around the pool and gym so we avoided those areas. They weren’t swimming or working out so no need to be there just to be loud. Lobby was nice but fountains were empty which made it look dumpy."

"Great Stay"

"The app told me breakfast and Paid for a breakfast but there was no breakfast."

"Room must not be sound proof neighbor sounded like we were in the same room. Hotel staff would not move me to another. Cracks and ceiling and base boards run down.. they have party downstairs Friday night loud and people that were not hotel guest roaming"

"I was really upset with the false advertisement in the pictures. The hotel I booked based off of the pictures was not the same hotel. My reservation was in. False advertisement and I paid extra for the room so I was pretty upset."

"Smooth and no complaints"

"Wonderful experience!"

"As of June 2026, daily drilling at the bottom of the west building. Walls are paper thin. Had some small children screaming and banging around all the time. Breakfast is quite good, but $30. Daily amenity charges are a joke and a terrible trend."

"Good location"

"The floor to ceiling windows ans such a view! Unbelievable!"

"Prepaid parking through Expedia not honored at the hotel. Staff completely unhelpful in sorting this issue out. Forced to double pay for parking. Rooms dated with older furnishings. Beds old. Plumbing drained poorly. Location nice but otherwise I would not recommend."

"Booked a river view king room. Upon check in staff tried to upsell me a king room. Ended up giving me a double room without the view. When spoke to manager sounded like we were bothering her asking for what we already paid for."

"Hotel nice but double bed room had no microwave"

"VERY small and old rooms. Towels smelled awful. Dingy carpets. Zero functioning amenities. Staff was very unhelpful. Called the front desk at 11 pm to ask for help with the streaming service and was told, "It's late. Call back in the morning." The only redeeming quality was the location. I wouldn't have such a negative impression of the hotel if it was rated two stars but it was rated as "exceptional" and that is 100% inaccurate. Holiday Inn Express vibes at best."

"If you’re looking for a place to celebrate your birthday, the Silver Smith Hotel is the perfect choice. This hotel offers an atmosphere that makes any occasion feel special. What truly sets the Silver Smith Hotel apart is its incredible staff. From the moment you arrive, you are treated with genuine warmth and care. The team goes above and beyond to cater to their guests, ensuring every detail of your stay is flawless. Whether arranging birthday surprises or offering personalized...

"The property is close to the Riverwalk and CTA bus and train routes. The room is spacious with a large sitting area and bathroom. The bar is warm and inviting, with dining inside or outside. All types of restaurants are nearby and within walking distance. Millenium and Grant Park are a few blocks away. The Magnificent Mile is within walking distance or you can take several buses up Michigan Avenue. The staff is very helpful and you will enjoy your visit."

"Everything was good. The only thing I had a problem is with the AC. It was very hot in the room. They came and fix it, but it was still hot but other than that everything was good."

"It was a beautiful hotel, perfect location, parking was ok. Would definitely recommend staying again"

"Was mostly a great stay.other then our tv crashed 4 times and had the maintenance guy there 3 times trying to unsuccessfully fixing it."