"I got locked inside the bathroom due to a faulty door that triggered a faulty lock. It was past midnight and they did not have reception. It was a HORRIBLE anxiety-provoking experience that ruined my trip and the ONLY response from the manager at check-out was a lame apology. I will NEVER stay here again and strongly discourage anyone from booking this hotel!"

"Delizioso palazzo d’epoca, camera tranquilla con vista sullo splendido skyline di Venezia. Buona colazione. Ottimo rapporto prezzo qualità considerando i prezzi molto alti delle strutture alberghiere di Venezia."

"Loved the location! Very quiet. And crina helped set up all water taxis and transportation upon our arrival and leave."

"The location of our stay was good and the suite was clean and staff very friendly. We would love to give it 5 stars because the owner, Andrea, made an effort to address our concerns by replacing the bed after the first night which greatly improved our comfort. We had requested to change rooms because there was an annoying noise coming from the laundry room next to ours. Unfortunately, we were unable to move rooms. The wifi and cell service were poor and the Air Conditioning wasn’t strong enough...

"Staff was very friendly and helpful. The space was unique and quiet."

"It was hard to find but once the door opened to the hotel- very nice. Staff was not very helpful or pleasant."

"The location is really good. There might be better places to stay but I don’t know where. If you stay here you won’t be disappointed. Dinner at the water bus stop right there is magical."

"Beautiful room."

"It’s a historical building. I felt that I was living in an old time period. They only inconvenience was the stairs lots and lots of stairs"