"The room was hot and kind of small"

"This was a very well kept hotel. The staff was nice and the property was quiet. It was in a great location, accessible to all of downtown Chicago."

"Great location. Clean and easy access to restaurant next door. My room was ready at noon. Nice lobby. However in the shower the shampoo, conditioner, and body wash holder was not installed properly rending the device almost useless. I was unable to push down on the top to receive the conditioner or body lotion. Near the sink, there was one bar of soap in a box. I used it and left it by the sink. The cleaning people threw it away and on the second day I was forced to open another box of bar...

"Staff was friendly and helpful. Room was good as advertised. Location, location, location-everything we wanted to see was within walking distance. Will book again."