Find all hotels by Independent in Newton, IA

"Was nice relaxing once the jacuzzi worked "

"I would like to rate the staff higher however this is the second year I have had an issue with the housekeeping staff. My husband and I attend an event not far from this hotel around the same time every year. Because the event doesn’t start until later in the day, I asked for a late checkout. For $15 I was given until 1 pm. But even though I had a late checkout, the housekeeping staff began knocking on my door at 9 AM. I told them to go away, which means I’m obviously occupying the room and I had not checked out. They then knocked on my door at 10 AM which I said please go away. I have a late checkout. And then at 10:30, I could hear someone trying to use a key card to open the door without knocking. Luckily, I had locked the deadbolt. At 11 AM, I received another knock in which I walked up to the door and said please go away. I have a late checkout. Call the front desk. And then again at noon, they knocked on the door. At this point, I was very upset. I told the housekeeper to please go away, that I had a late checkout, and that she needed to call the front desk. She just stood outside my door until I walked back to it and told her if you don’t leave, I’ll call them and tell them you’re harassing me. Due to a health issue it is difficult for me to sleep. All of this made it impossible. I used to work in a hotel- this was ridiculous."

"was not as clean as i would like. i am not 100% sure the got changed do to ear wigs and ladybug remnants on bed. all and all a good place to lay your for a few hours"

"Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍"

"I did not stay the whole night. There was dirt under the bathroom sink the pool and hot tub wad out of order which is the main reason I booked the place prices are outrageous. $5 for a can of beer. "

"Property looked and felt tired. Staff was ok - counter rep smoking outside entry upon arrival. Room was visibly clean but also looked tired - scuff marks, stains on chair cushion. "

"Room had terrible smell. "

"Ac made a terrible noise. Button in elevator broken. Cover for ac controls just fell off in my hand. Remote control for tv didn’t work. Room had an unpleasant smell. Hotel was dated and unkept. "

"Great stay!"