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"The room and hotel was much older then expected, the toilet made a loud sound when flashed, the TV took a minute to figure out how to operate . There was no closet door but the was a stopper on the floor that was in the way and you could easily get a stubbed toe. There was very minimal soap and shampoo. The sheets on the pull out coach looked like they hadn’t been changed recently. All in all it was ok for one night stay, although the room could have been less expensive ."

"Staff was very friendly and helpful. Rooms were on the bigger side which was nice. Husband loves the cookies and milk at night although we only got to enjoy it on the first night. The following nights they ran out of cookies and milk by 830pm"

"Great staff clean room unless you wanna pay for valet parking sketchy parking situation."

"Our favorite hotel in Des Moines. The beds are comfortable, the bedding is fabulous. We love having a cocktail and appetizer at Proudfoot & Bird during happy hour; the Hobnob is a great spot for coffee and breakfast in the morning. The service is exceptional. We look forward to our stay whenever we're in town."

"Friendly staff"

"The staff were extremely helpful. If we needed anything they helped almost immediately. The shuttle to and from the e airport was heaven sent. The breakfast is the same every day and the quality was not the best. But it is free so can’t complain too much"

"Clean room, great staff"

"Our stay was terrible. The room had tile flooring which was cold and made the room echo. The trim around the bottom of the bathroom wall was coming off. The shower drain was so clogged that you were standing in water about an inch or two above your ankle. We did,however, keep getting told by the person that checked us in that we had a private patio. It was winter time and it faced the parking lot. We will never stay there again. "

"A real delight to stay in this beautifully restored hotel. The rooms are deluxe with fine linens. A real value in all ways."

"Help desk was not very friendly"

"Parking lot is small, makes it hard to park a big truck, not a big deal though. One of the elevators didn’t work though so it made it hard when it came to checking out as I had to make multiple trips and the doors didn’t open on the correct elevator unless someone was coming down in it"

"Everything was excellent, including the coffee, which is usually terrible at all hotels"

"The only reason this is a TERRIBLE review is the manager, Palak Patel. At AM check out: 10:30am- I went to front desk to tell Palak I'd been searching for my glasses for 1 hour, I couldn't drive without them, and might need extra time to find them. He deadpan told me I had 30 min to find them because checkout was at 11am, no apology, no emotion, no compassion. 11am- Returned to say I still hadn't found them. He said he had already helped me all he could by telling me I had until 11am to find...

"The place was nice , clean but the restroom had a heavy smell that did not let me sleep! The breakfast was the best part ! A bet difficult to find the parking garage as well"

"Always love the amenities at Drury Inn!"

"The room was huge and the whirlpool tub was excellent. The spa area and pool were also great"

"The room and lobby area was clean and well kept. Breakfast was great with plenty of options. The only complaint was the hot tub was broken and has been for quite some time. It would have been nice if this was on the website."

"Noone came into the room for upkeep or fresh towels. Also it was clean but older and small."

"The room is clean. Staff there are very helpful. You could store your luggage at the front desk before you check in or after you check out. There is a free shuttle bus to the hospital. Complimentary breakfast AND dinner every day."