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"Excellent location and friendly staff! There was a lovely lady called jules on the reception who was very helpful throughout my stay. Only bad thing is that the windows in the room don’t open so air can feel quite foisty but the aircon was good"

"Great old hotel, sadly now deteriorating. Staff in restaurants very surly and rude. Reception staff very helpful and manager doing a good job."

"Walkable location to city centre. Good size clean rooms and large bathroom. Good communication with management despite not being on site. Very close to city wall walk and Chester Racecourse."

"Lovely hotel in a walking distance from the town centre, highly recommend. Comfy beds, quiet area, lovely brekafast. The only thing I wasn't happy about it the fact that you can't open window at night and you have to sleep under AC."

"Great place to stay. Staff at reception were very helpful."

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "

"Perfectly good accommodation and a lovely breakfast for an extra tenner each. Street noise and a loud snorer were the biggest bummer. Good value. "

"Oustanding breakfast and staff. Room was spotless but small and dark."

"Perfect stay for our wkd in Chester. Beautiful view of the river from our room. From the staff to the room and our lovely breakfast I would definitely return."

"Dear Moxy Chester Management, I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable. We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing. The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us...

"Overall stay was ok and staff were friendly and professional. Very handy for station and city centre Room was quite small and squeezing round bathroom door was awkward. Mattress was too hard."

"Great"

"Room parking and staff very helpful but breakfast needs more hot food choice."

"Clean& warm room staff friendly as usual lovely nights sleep "

"We loved the rooms and the hotel. It is in a great location and there is good underground parking albeit £20 pn. Some of the rooms and areas are starting to look a little bit tatty in places. The chair I sat on in the dining area was quite disgusting. It was covered in stains. I would not bother with the breakfast. It is really terrible. We had the continental offering.Porridge tasted like the milk had gone off and took about 30 minutes from order to serving.My husband ordered toast and it was...

"Room was spacious, clean and had everything we needed. Staff were lovely and friendly."

"Nice, convenient, affordable "

"Breakfast was ok, staff really good friendly and helpful but the property leaves a lot to be desired. Very dated and in real need of modernisation. We booked a room with a 4 poster bed then on arrival were told we had a free upgrade to a 4 poster room.... Strange seeing as that's what we requested anyway. Room was at best ok. The bed was pretty wobbly. Ceiling in the room was a false ceiling of tiles like you would find in an office and there have clearly been several leaks coming through from...

"Clean room and great location."