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"Customer Service at The Shigira was exceptional. We could not have been happier with the level of care and attention that Miyu provided. She made sure that every need that we had was attended to, whether it be restaurant reservations, transportation, booking a boat, booking our nightly massages….we felt that she bent over backwards for us. We have stayed at many 5 star resorts around the world and The Shigira ranks up as one of the best experiences that we have had."

"The only reason I booked this hotel was because of the pool. I was super disappointed to show up and find that the pool was drained. Would have been nice to get a notice or some sort of communication about this. Other than that, the staff was nice, rooms were clean and much more spacious than usual rooms in Japan."

"Excellent service and very nice room and amenities. Would definitely come back"

"Beautiful property "

"Big Room with nice pool. It was great stay! "

"Clean, quiet. Staff very courteous and kind."

"The room was amazing. The staff super friendly and helpful."

"Beautiful atmosphere and good hospitality hoteliers "