Find all hotels by Preferred in Mission Hills, CA from SAR 1,424

"everything was amazing, I will return"

"Great service, spacious rooms and clean! Great Gym too!"

"Excellent "

"Great!"

"Property was in ok conditions, or room had garbage from i dont know when. When i turned on shower faucet the water came out light brown then turned clear. While we were spending time in pool, there was a group of girls blow drying and straightening their hair outside office. Then there were others smoking weed by pool, that ended our pool time short. Staff was very friendly but i definitely think there should be safer guidelines the staff follows."

"wasn't happy about how expensive the stay is, plus have to pay a $35 fee per day, (credited $18 if used on their bar, coffee or upstairs bar). Great location if you need to go to the convention or crypto but too expensive for the experience!!"

"Wonderful except that all restaurants were closed for construction while we were there and the heated pool was cold. Beautiful city views with wall to wall windows, very clean, friendly staff, good vip perks."

"I had such a wonderful experience staying at the Sheraton Universal Hotel! From the moment we arrived, the staff was welcoming, kind, and attentive, which made us feel truly cared for. The location is absolutely perfect—especially if you’re visiting Universal Studios. It’s just a short walk, which made our trip so convenient and stress-free. After a long day, it was such a blessing to come back to a clean, comfortable room with beautiful views. The rooms were well-kept, cozy, and provided everything we needed to relax. I also appreciated how peaceful the atmosphere was—it felt like a little retreat even though we were so close to all the excitement. Overall, this stay was such a great experience, and I would definitely come back again. If you’re looking for convenience, comfort, and excellent service, I highly recommend the Sheraton Universal!"

"Staff were friendly and attentive. The room was very nice and clean. The pool is next to the freeway, down a set of stairs. It is very nice, has good seating, however it is below the dumpsters for the kitchen and the lids for the dumpster were open and hanging over the lounge chair area. We were concerned we'd end up under a bag of trash while laying out."