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" Macaio. Was our first point of contact arriving to the hotel. He was in the valet area. He was super helpful. Left a lasting impression. You have An asset in him. Our stay was short and it was very good. "

"the room was clean. the staff was friendly. "

"The staff customer service is beyond awesome we have 20+ years coming to LA for both business and pleasure trying different hotels that have customer service and kindness with no luck up until we finally found Hyatt. Thank you so much!"

"The shower pressure was very weak and the shower water was not hot. The manager was not very helpful and what’s kind of rude. The staff parking the vehicles were excellent."

"It was a good stay. "

"Got switched from a room with pool views due to air conditioning not working, to a room looking out to the backside of the Aloft hotel Expensive overnight parking- ridiculous! Our 2nd room got cleaned once in our three night stay and mold in the bathroom under sink- explains breathing issues Breakfast just ok- no potatoes and sausage could be cooked longer "

"Clean room, friendly staff"

"Good"

"Highly recommend!"