Residences in Middle East

"Everything was wonderful."

"As a frequent travelers I have to be honest the rooms still need some updates , But this hotel is number one in customer service ….I was welcomed by the owner of the hotel with a charming smile , I was invited for a drink by the owner wife . This made me feel at home so I will definitely visit again …. Also a big thank you to Barman Bilal "

"The room is clean, the staff are very friendly and they offered me an early check in. The elevators are super slow"

"Exceptional "

"Staff was absolutely fabulous. Loved the coffee and snack bar in lobby. Stayed here last year and just love the new refurbished rooms. Would suggest a grab rail in the shower for safety as it’s slippery when wet and the safe needs to be attached to the wall. Otherwise 10/10 thank you "

"Loved the hotel - great location for a conference and right next to a big shopping mall with some great restaurants. Room was spotless as was the whole hotel and bed was super comfortable. Staff were great and top level service and a great Belgian bar for food and a few beers."

"This is a beautiful hotel very well located, just across the lake and within walking distance from the Burj Khalifa and the Dubai mall. We appreciated being able to see the water show in the lake every half hour right from our own private balcony. Check-in and check-out were easy and fast. We were given a complimentary shuttle to the airport, which was greatly appreciated. The only issue we had was the temperature in the room. It was noticeably cold, and the climate control system only cools the room down, it doesn't warm it up. Upon waking up in the morning, I called reception about the temperature, and they kindly sent a plug in radiator to the room, which warmed it up. I wish that I had asked for the radiator to be delivered immediately after checking in. Overall, this is a wonderful hotel in a great location and I recommend it to visitors in Dubai. "

"Very fast check-in, welcoming staff, clean room with all the amenities."

"This was a truly beautiful stay from check-in to check-out. We arrived just after 6 a.m., and the receptionist, Tahura, was incredibly helpful and managed to get us a room within a very reasonable time which we really appreciated after a long journey. The room was exceptional: spacious, comfortable, and with stunning city views. We dined at the international restaurant and the food was excellent. The service was outstanding, especially from Faquel (or was he Fariquel?) and Sumon, who went above and beyond to make us feel welcome and well cared for. Although this is clearly a very busy hotel, everything was impeccably maintained , the pools were clean, the grounds were well kept, and everything was just beautiful. Special mention also to the two African gentlemen (from Uganda and Cameroon) at the Waterpark station in the hotel lobby; they were friendly, professional, and very knowledgeable. Overall, an outstanding experience. 10/10 - highly recommended. "