"I made a mistake putting my name on the reservation wrong and nobody helped me so I lost my money"

"Stayed four nights and no hot water. Reported it every morning but still had to take cold showers everyday. They use car park for valet parking for lounge/nightspot next door and cars parked 3-4 deep nightmare to get parking spot after 9pm. Should not say free breakfast included when non (not even coffee) available. Heard other guests complaining no hot water. Wouldn’t recommend or return."

"Easy parking"

"This was the 5th hotel in our travels through Virginia, and it was the only hotel we had some issues with. First, if you are not a smoker, make sure you request a non-smoking room. The first room smelled overwhelmingly like stale smoke. The staff was very helpful and found a non-smoking room for us on the 2nd floor. Even though it was a non-smoking room, there was definitely a hint of smoke (maybe from the vents?). We left the door open for awhile to get fresh air into the room. The bedding was...

"Toliet did not work."

"Everything was clean and perfect for our stay. The front staff was very polite and informative"

"Staff were great. Rooms are clean."

"Ice Machine Was Broken"