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"The property was extremely clean, friendly staff and amazing bedding! I’m always concerned about quality and it was such a surprise see how warm and clean this hotel was, so much so that I’m making it a point to look for more Hyatt properties to stay in! Location is fantastic too! Right off of the square and a few blocks from Broadway if you’re catching a show!"

"We were in the back tower. Older. Clean but dated. Elevators were very slow. The casino and market area were nice and fun. Casino a bit smoky but it’s a casino. Comfortable bed. Weird pillows. Decent shower. Overall good for the money. "

"The hotel was nice and in a good location. However, the water was shut off in the morning and we couldn't take a shower, brush our teeth, wash our hands, or even flush the toilet. By the time we saw the notice, it was too late."

"Room was very messy and there was a good amount of damaged items."

"There is $ma destination fee, $35 a day from a day you check in and check out. But you can use to purchase Starbucks coffee and food at the lobby and bar afternoon. If you don’t use it, you’ll be still charged $35 a day. Ed Sheeran gives you two ticket of the Guten HAIM Museum or two hours like rental at the Central Park. Our room was 21st floor which has not been remodeled. Our room was clean, but furnitures were old. Great strong shower and very comfortable bed!"

"The staff were really great, and the room itself was definitely clean. However, there wasn't any coffee provided in the room, and the space was quite small."

"I didn't have breakfast, but the air conditioning in the room works well. I enjoyed my stay at the hotel."

"Location was perfect. Layout was accessible. Very clean. Even during peak traffic hours, things moved along steadily. Only complaint is at the end of our trip. I was an obviously tired woman, with a young son in tow, and at 6am in the lobby with multiple suitcases, I let the friendly concierge gentleman give me a bottle of water, a seat, and the promise of a hotel car to take me to LaGuardia "at the same price as a yellow cab!". I was relieved for the help and didn't question. Suprise, surprise, the car service was twice as expensive which I learned at the end of the trip. Don't be midwestern naïve like me. Have a good stay!! "

"Nice"