"I would really like to thank the reception staff during my check in. They were really courteous. I was attending a conference but my parents had a separate room on their own she really took care of their needs. She accommodated us. Really heard my concerns about their age. They had a fantastic trip they really enjoyed. Thank you so much!"

"I never checked in, and was being given the run around to cancel / reschedule.I booked the wrong dates and attempted to cancel the change it I kept being told they were able to do it. I need to go to Expedia and Expedia told me the hotel had to do it."

"Itd ok"

"YEs."